Tailored Care Solutions for Your Loved Ones

We appreciate the concerns that arise when a family member can no longer manage independently. At Rock Maple Care, we are committed to alleviating the stress of arranging care by developing a personalised care package that suits your specific needs. Our team works closely with you to understand your unique situation and provide the most appropriate care solutions.

Frequently asked questions

What services does Rock Maple Care provide?

Rock Maple Care offers a wide range of home care services including companionship, personal care, live-in care, night-time care, and specialised care for conditions such as Parkinson’s Disease, Alzheimer’s, and dementia. We also provide support for stroke rehabilitation, cerebral palsy, physical injuries, and post-surgery recovery.

How are caregivers selected and trained at Rock Maple Care?

Our caregivers are carefully selected through a rigorous hiring process that includes background checks, interviews, and reference checks. Once hired, they undergo comprehensive training in various aspects of home care, including specialised training for conditions like Parkinson’s and dementia. Continuous education and training ensure our caregivers are up-to-date with the best care practices.

Can I customise the care plan for my loved one?

Absolutely. At Rock Maple Care, we understand that every individual has unique needs. We work closely with clients and their families to develop a personalised care plan that addresses specific requirements and preferences. Our care plans are flexible and can be adjusted as needs change.

What measures are taken to ensure the safety and well-being of clients?

Safety and well-being are our top priorities. Our caregivers are trained in safety protocols, emergency procedures, and infection control. We also conduct regular assessments to ensure the care environment is safe. Additionally, we maintain open communication with clients and their families to address any concerns promptly.

How does Rock Maple Care support clients with specialised medical conditions?

We provide specialised care for clients with medical conditions such as Parkinson’s Disease, Alzheimer’s, dementia, cerebral palsy, and more. Our caregivers receive specific training to understand and manage these conditions effectively. We also work closely with healthcare providers to ensure comprehensive and coordinated care.

What options are available for temporary or respite care?

Rock Maple Care offers temporary and respite care services to give primary caregivers a much-needed break. Whether you need care for a few hours, a day, or an extended period, our professional caregivers are available to provide high-quality support, ensuring your loved one receives continuous and compassionate care.